Articles

Why is it just showing blank page while importing from Facebook?

You need to configure Facebook App as well as install SSL certificate on your server

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Why are Emails not being sent?

Check your mail server or test with default SE inviter. If it’s unable to send email as well. This is most likely issue with server

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What is the format of CSV file that I can upload?

Your csv file needs to have 2 columns with headings as follows : E-mail Display Name and E-mail Address

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Why can’t I import contacts from Facebook?

Since the update of Facebook API on April 30th 2014, we make some modification on our module to get around permission issue. We used app dialog from Facebook to send invitation to Facebook and it requires your site to run over SSL/HTTPS in order to users to receive invitation. Facebook will show error when you try […]

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How to change logo for openID service?

As the note in posting, for OpenID service, Contact Importer uses some of services hosted in our server. You could have it customized to have your own service built in your server with extra fee for custom work. The cost for this work is $480 including: 1. Setup OpenID service on your server 2. Configurate […]

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What Tour Guide should be applied on Contact Importer page?

For detailed content of Tour Guide should be applied on Contact Importer page, please see at http://knowledgebase.younetco.com/2013/05/27/apply-tour-guide-module-on-contact-importer-after-using-social-connect-for-signing-up/ .

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Why does it take so long to get the notification on Twitter when send to a large amount of users?

It might be because the Twitter limits on API. According to Twitter, it limits a mount of direct messages (daily) sent per day. So if you send to more than the limit users a day, they can only send maximum of limits message and the rest will be sending tomorrow. There are no exactly number for it […]

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Why does Contact Importer no longer work with LinkedIn?

As of May 2015, LinkedIn API doesn’t support ‘r_network‘ permission to import profile as default anymore. Please refer: https://developer.linkedin.com/support/developer-program-transition To obtain this permission on your profile, you need contact directly to LinkedIn for an access.  

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