Articles

How to start chatting?

First, click the name of the member / friend you want to chat with from your chat sidebar If you don’t see the specified names, use the search box at the bottom of your sidebar to find them Once you open a chat popup, type your message and press “Enter” to send it

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How to turn chat on or off?

Click on “gear” icon on your chat sidebar Select “Go Offline” or “Go Online”

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How do I close or minimize a chat window?

To close a chat, click the “x” in the top-right corner of the chat popup To minimize a chat, click the top bar of the chat popup. To reopen a minimized chat, just click the collapsed tab at the bottom of your screen.

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Why doesn’t my status get updated?

Status on the chat box is only updated when you refresh your page.

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Why are all chat tabs suddenly closed?

A chat tabs are closed when there’s a problem with internet connection or server is unresponsive.

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Why doesn’t Drag&Drop function work?

Drag&Drop function only works on browsers that fully support HTML 5. Older browsers might not work properly.

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Can I send files when on mobile device?

Yes, sending file feature is supported on mobile device but limited to images only.

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How to setup Stunnel for YouNet Chat plugin?

REQUIRE: – We make tutorial base on CentOS repository, if your server is other environment, please check  https://www.stunnel.org/index.html  for more information – For more infomaton about configuration of Stunnel, please following https://www.stunnel.org/static/stunnel.html Steps:  01. Install Stunnel by yum with command: yum install stunnel 02. After install successfully, create configuration file and put in /etc/stunnel/stunnel.conf (you can […]

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Is Social Chat supported on iOS and Android?

Social Chat is fully supported on iOS and Android. For other OS, due to technical limitation, a few features might not work properly such as : – Layout – Several functions such as file sharing, emoticon etc. might not work If you see any issue, feel free to contact us

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Why is there no sound on Mobile View?

Due to technical limitation, chat won’t play sound when viewing website on mobile devices. This applies for Responsive Template and Mobile View.

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